Driving Up Quality

Every decision we make is focused on benefiting our service users who, along with their families, play a key role in deciding fulfilling activities they enjoy, their personal plans based on their individual needs - and the short and long term aim of these plans.

We have been consistently achieving scores of excellent or good in our questionnaire to relatives, we invite you review reports from the Care Quality Commission (CQC).  Please click on the link below:

At Station House the last inspection took place on the 18 June 2019 and the overall rating was "Good", with each of the five areas rating "Good" individually. This was an acknowledgement for all the good work done by the team in turning round the previous year's report from "Requires Improvement"

At Pennine View the last inspection took place on the 3rd December 2018 and the overall rating was Requires Improvement.

The inspection encompassed our Supported Living establishments in Barnsley, and contained ratings of "Good" for Care, Effective and Responsive. CQC recommended that we ensure that a more robust system is in place for auditing the service.

At St Paul’s the last inspection took place on the 21 August 2019 and the overall rating was, as the previous inspection in 2015, "Good" .

Emerald Care Services has signed up to the Driving Up Quality Code to reinforce our commitment to quality.

Created by the Driving Up Quality Alliance - an Alliance of national member organisations that collectively represent 80% of all learning disability service providers in the country - The Driving Up Quality Code is a voluntary code of conduct.

It has been developed by people with learning disabilities, their families, housing and support providers, regulators and commissioners and was launched in September 2013.

Most importantly the code establishes a framework for providers to evaluate their performance against a shared set of expectations of what quality means.